Cancellation policy

Cancellation policy
The following right applies only to consumers in terms of § 13 BGB and therefore does not apply to contracts concluded by entrepreneurs within the meaning of § 14 BGB as part of a commercial or independent professional activity with the GmbH.


If the customer is a consumer within the meaning of § 13 BGB (A consumer is any natural person who enters into a transaction for purposes which can be attributed mostly neither commercial nor its independent professional activity), he has a right of returns in accordance with the following Conditions:


You have the right to withdraw within fourteen days without giving a reason this contract.
The withdrawal period is fourteen days from the date on which you or a representative from your third party other than the carrier, the last installment or the last piece of physical possession or has.
To exercise your right, you have to ( GmbH, Färberstraße 26 12555 Berlin Germany,, +49,030 65,481,990) by means of a clear statement (eg. As a consigned by post mail, fax or e -mail), inform them of your decision to withdraw from this contract. You can sure use the attached model withdrawal form, which is not mandatory, however.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have the goods promptly and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract, returned to us, or to or pass. The deadline is met if you send the goods before the period of fourteen days.
They bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.


Example-withdrawal form

(f you want to cancel the contract, please fill out this form and send it back.)

– At GmbH

Färberstraße 26 
12555 Berlin 

 +49 030 65481990

– Hereby give notice (s) I / We (*) withdraw from my / our (*) contract entered into for the purchase of the following products (*) / provision of the following services (*)

– Ordered on (*) / received on (*)

– Name / consumer (s)

– Address of the / consumer (s)

– Signature of / consumer (s) (only with message on paper)

– Date

(*) Delete as appropriate.

Cancellation policy
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